General Terms and Conditions

1. Scope

These General Terms and Conditions apply to all contracts between Detoxhelden, hereinafter referred to as the “Provider,” and the customer regarding the booking of strategic services, calls, and implementation-related services in the field of international structuring, such as residencies, companies, accounts, and passports.

Deviating terms and conditions of the customer shall not apply unless expressly agreed in writing.

2. Subject matter of services

The Provider provides strategic assessment, structuring, and preparatory services in connection with international freedom and structuring topics.

The subject matter of the service is not the achievement of a specific economic, tax, or legal result, but the provision of the agreed activity.

No individual tax or legal advice is provided. The Provider does not replace tax advisors, lawyers, or authorities.

3. Strategy calls and consultation services

Strategy, Freedom Strategy, or Check-In Calls are used exclusively for assessment, analysis, and decision-making.

Operational implementation, detailed planning, or execution is not part of strategy calls unless this has been expressly agreed otherwise.

The customer is solely responsible for implementing decisions made on the basis of the strategic assessment.

4. Implementation-related services (flag implementations)

For implementation-related services, such as residency, company, account, or passport structures, the Provider assumes responsibility for strategic structuring and preparatory services.

Operational execution, such as authority procedures, account openings, or submissions, is carried out in cooperation with external partners.

Decisions by authorities, banks, or other third parties are outside the Provider’s sphere of influence.

The Provider does not owe any success, approval, or specific result.

5. Requirements and customer cooperation obligations

Use of the services requires a suitable personal, legal, and economic starting point.

The customer undertakes to provide all required information completely and truthfully.

Delays or inability to carry out services resulting from incomplete or incorrect information provided by the customer are not within the Provider’s responsibility.

6. Fees and start of services

The fee is based on the respective service description or booking process.

The service is deemed to have begun as soon as the Provider starts the strategic assessment, preparation, or coordination.

Refunds due to missing approvals or decisions by third parties are excluded, provided that the service has been performed in accordance with the contract.

7. Liability

The Provider is liable only for intent and gross negligence.

Liability for decisions by authorities, banks, partners, or other third parties is excluded.

The Provider is not liable for economic, tax, or legal consequences resulting from decisions made by the customer.

8. Confidentiality

Both parties undertake to treat all information received in the course of the cooperation as confidential, unless there is a legal obligation to disclose such information.

9. Final provisions

The law of the Provider’s country of registered office shall apply.

The place of jurisdiction shall be, to the extent permitted, the Provider’s registered office.

If individual provisions of these Terms and Conditions are invalid, the validity of the remaining provisions shall remain unaffected.

10. Version date and changes

Version date: January 2026.

The Provider may amend these Terms and Conditions with effect for the future if there are objective reasons for doing so, such as changes in the legal situation, adjustments to services, or technical developments.

For services already booked, the version valid at the time of booking shall apply, unless a change is mandatory for legal reasons.